The problem
Files corrupted and refusing to open. Data deleted or lost after a formatted or failed volume. Business records trapped in software that no longer boots, on a drive that is otherwise healthy. Files in a format the vendor abandoned twenty years ago. When it matters, "it's probably gone" isn't an acceptable answer until someone qualified has actually looked.
How we solve it
- Assessment first. We examine the files or volume and tell you what's realistically recoverable, what it will cost, and whether it's worth proceeding. Honest go/no-go advice before you spend real money.
- Right tools for logical failures. Recovery matched to the fault: file and database corruption, deleted data, formatted or logically failed volumes, and data locked inside obsolete or non-booting software where the media itself is sound.
- Physical damage referred out. If the fault is physical, a head crash, platter or electronic damage, water or fire, we tell you straight and point you to a specialist hardware recovery lab. We don't take on work outside our scope.
- Beyond files. Recovery chains hand back a folder of files. We can go further and turn what's recovered into organised, usable information, because recovery is often just the first step.
Who it's for
- Businesses with critical records lost to corruption, deletion, or legacy software they can no longer open.
- Consumers and sole traders with irreplaceable data lost to a software fault or an obsolete format.
- Legal matters where recovered data may become evidence and needs forensically sound handling from the start.
Digital forensics support
When recovered data may be needed as evidence, handling matters from the start. We keep a documented process and chain of custody, and we work with specialist forensic partners for full examinations and expert reporting. Contact us before anyone touches the device or the data.
What you get
A clear assessment before any commitment, recovered data delivered in a usable form, and a straight answer if logical recovery isn't feasible, including a referral to a specialist lab where the fault is physical, so you can stop spending money on a lost cause.